SOP: Corrective/Preventive/Remedial Action Plan | Garments-Info - Garments-info: One stop solution for Garments & Textile

SOP–Corrective and Remedial Action Plan

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Corrective and Remedial Action Plan

A) Objectives

v For the continuous improvement of Quality, it is necessary to analyze the Weekly/Monthly Quality internal reports, Product Test Failure, External Reports (Buyer QC in-line/Final Audit Failure & Factory Evaluation findings) to identify the root causes and to take corrective/preventive/remedial measures in a systematic approach for continuous improvement of the factory system and procedures.

v To ensure that customer/ buyer complaints/ product recalls been analyzed thoroughly to identify the root causes and take corrective measures accordingly so that the similar complaints will not repeat in future.

B) Key Tasks

To ensure timely execution of above mentioned objectives we need to perform the following key tasks with diligence.

C) Root Cause Analysis

v During weekly/ monthly quality meeting or whenever there is a Major issue (Product Test failure, Inspection Failure, buyer complaint, Product Recall, Factory Evaluation findings etc) a brainstorming session conducted among concern department personnel to identify the possible root causes.

v All possible root causes to be listed out and the team select the major/ top root causes.

D) Corrective/ Preventive/ Remedial Measures

v Possible corrective/ Preventive/ remedial measures been discussed for each and every top/ major root causes.

v Corrective/ Preventive/ Remedial measures been listed out to proceed further.

E) Responsible Team

v Responsible team been selected to implement the Corrective/ Preventive/ Remedial measures.

v This team comprise of respective department supervisor/ controller/ In-charge.

F) Time Frame

v Time frame been fixed for implementation and effectiveness of the Corrective/ Preventive/ Remedial measures.

G) Follow up Team

v Respective department managers/ in-charges are responsible to do the follow up implementation of corrective measures within the time frame agreed.

H) Result

v Result of the Corrective/ Preventive/ Remedial measures been updated to the Top management.

I) Communication with buyer/ Customer

v Detailed Corrective Action Plan (CAP) been sent to buyer/ customers if required for their review and request buyer to review the corrective measures result.

v Based on the buyer/ customer feedback, need to modify or implement additional corrective measures as required by the buyer/ customer.

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